March 21, 2017
OPC Reminds Verizon Customers of Their Right to Maintain Copper Landline Telephone Service
OPC has received an increasing number of calls from consumers expressing concerns that Verizon representatives have told them they must switch from their copper telephone lines to fiber optic cable. Callers have also said they were told copper service would not work after April 5, 2017. The DC Public Service Commission (PSC) issued a decision In Formal Case 1102 that Verizon had to repair a consumer's copper service when requested. As a result of that decision, a consumer cannot be forced to switch from traditional copper to fiber optic cable.